99 High Tide - Malibu Verified listing

As the General Manager of 99 High Tide, I want to provide some important context regarding the feedback on this page.

First and foremost: every vendor referenced in these reviews has been paid.

We are not going to pretend that operating a small, independent cannabis business in California has always been easy. There have been periods when 99 High Tide struggled financially and payments took longer than we or our vendors would have wanted. We understand the frustration that can cause, and we are incredibly grateful to the brands that worked with us through those difficult periods.

But there is an important difference between a business experiencing financial hardship and a business that has no intention of paying its partners. We paid these accounts.

Then, in January 2025, our business and our entire community faced something altogether different.

The Palisades Fire devastated our area. Malibu was evacuated, homes and businesses were destroyed, and the primary route connecting Malibu with Santa Monica and Los Angeles was closed to the general public for approximately five months. Even after reopening, recovery work and restrictions continued.

For a small Malibu retailer dependent on local residents, employees and visitors being able to reach us, the impact was extraordinary.

Our owners put their own personal savings into keeping 99 High Tide alive, keeping employees working and continuing to pay the obligations of the business. They have personally sacrificed to keep this independent shop standing through a period when many small businesses in our community could not survive.

And through all of that, something remarkable happened.

Brands worked with us. Vendors showed compassion. Our customers supported us. And because of that support, we were able not only to survive, but also to help provide products to members of our community who had been devastated by the fires.

More than a year later, Malibu is still rebuilding, and so are we.

That is why it is painful to see a credit score of 0 attached to our business today based on comments that do not tell the complete story—including accounts that have since been paid.

We aren’t asking anyone to erase our history. We are asking that our complete history be represented.

We are still here. We are still paying our obligations. We are still employing people. We are still serving Malibu. And we are enormously grateful to every brand that chose partnership and compassion while our community went through the unimaginable.

To those brands: thank you. You are part of the reason 99 High Tide is still here today.

We invite anyone evaluating 99 High Tide as a business partner to speak with us directly, learn where we are today, and judge us on the complete record—not simply four anonymous comments on the internet.

With gratitude,

General Manager
99 High Tide | Malibu